- info@alfalahtravel.co.uk
- (888) 4000-2424
This Privacy Notice sets out how Brightsun Travel T/A Alfalah Travel, registered at 30 Romford Road, The Old Dispensary Stratford London, England, E15 4BZ, United Kingdom, and incorporated in the United Kingdom, and its associated trading names, protects the privacy of your personal information.
Alfalah Travel is a reputed agency and we fully acknowledge the importance of your personal data. Here we declare our privacy policy to protect your personal information.
As a travel agency, we require specific personal information to reserve accommodations in Makkah and Madinah, manage your Hajj and Umrah flights, and ensure smooth travel planning. This may include:
Full name, contact details, and address
Passport details, date of birth, nationality
Payment details
Frequent flyer numbers, travel preferences
Dietary or medical requirements (if applicable)
Website form data for communication and offers
Call recordings for training and quality assurance
Social media interaction data
IP address and cookies
We may gather this data through:
Booking enquiries via phone, email, or website
Newsletter subscriptions or promotions
Customer service communications
Competitions and surveys
We may also receive your data from a third party acting on your behalf, assuming consent has been given.
To process and complete bookings for travel services.
For travel confirmations, service updates, and targeted marketing.
To send promotional offers when explicitly permitted.
Your data may be shared with:
Airlines, hotels, and tour providers
Third parties making bookings on your behalf
Service providers (e.g., fraud prevention, payment processing)
Legal or regulatory authorities when required
Overseas partners to fulfil travel services
As long as necessary to fulfil your travel services
Up to 6 years for legal purposes
In line with regulatory guidance
You have the right to:
Access and review your data
Request corrections or deletions
Withdraw consent at any time
Contact: info@alfalahtravel.co.uk
You may also lodge complaints with the ICO: https://ico.org.uk/concerns/
We collect IP addresses for analytics and user experience improvements.
We use cookies and third-party services (e.g., Google Analytics) to enhance website functionality and analyse user behavior.
We may update this Privacy Policy and notify you via email or our website.
By using our services from outside the UK, you agree to data transfer and storage under UK data protection laws, which we strictly comply with.
If you have any question about this Privacy Policy (or travel planning and product purchase), kindly contact us at:
Email:- Email For General Enquiry: info@alfalahtravel.co.uk
Phone:- Call us at 123-456-789
